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Terms

Terms and coditions for all sales on www.le-bix.dk:
Al information and guidance from Le Bix is guiding only. All products are CE marked when it is required.
The photos at the website are guiding, and we do not guarantee the exactness of the colors.

Delivery and transportation:
Shipping by Post Danmark or UPS by choice.
The risk of the products is the customers, when delivered.
If sent by letter at your own risk, the risk is the customers from dispatch.
Shipping cost will be added after choice. By return due to wrong address, refused receipt or other, shipping cost will be charged. Only amount of goods will be credited and refunded at payment card within 14 days.

Complaints:
Any errors in numbers or delivered goods, and visible errors on items, must be claimed to Le Bix right away – and within 2 day – by email to kontakt@le-bix.dk.
Damage during transportation must be claimed to Post Danmark or UPS.

Price and payment:
Our items can be ordered online – in DKK or EUR.
You can pay by Dankort, Visa/Dankort, Visa, Mastercard, Maestro and JBC.
2,5% payment fee will be added by payment with creditcard.
All prices are showed excl. shipping cost.

Returns:
You have 14 days right of return. If you want to return items, you must inform by email to kontakt@le-bix.dk before returning.
Return to:
Le Bix
Toemmerupvej 64
DK – 2770 Kastrup
You must pay shipping costs. The risk of the items lies with you until Le Bix have signed for receipt.
You are responsible for any degradations of the returned items, which will be deducted from refunds.

Refunds?
After received and approved returned items, your payment card will be credited – within 14 days.
We do not offer exchange.

Complaints:
If you are dissatisfied with the way, Le Bix handled a sale or return, you can contact following for complaint:
Konkurrence- og Forbrugerstyrelsens Center for Klageløsning
Carl Jacobsens Vej 35
2500 Valby.
You can contact Center for Klageløsning via www.forbrug.dk.

The EU-Commissions online dispute resolution can be used too.
You can contact them online – http://ec.europa.eu/odr. Please state our e-mail address mail@le-bix.dk.


Important to know about light bulbs:
As informed at the website, small scratches and stains of glue on the bulbs might appear.
This is not considered as an error.
All light bulbs are tested by Le Bix before packing.
We offer no guarantee on bulbs, and the stated lifetime is average and guiding only.
No complaints on lifetime of light bulbs can be placed.

Important to know about cables and lamps:
Teknical specifikation for all our textile cables and lamps:
230V / 50Hz / IP20 / max. 60W
2x0,75 mm2 cabel. Copper conductor, PVC jacket, PBT og textile.
All CE marked.

Important to know about knobs/handles:
It is handicrafts, and differences in colour, shape, glass, glaze and metal can occur.
At bone knobs, differences in colours and shape – and small chips – may occur.
This is not considered as errors.
Polyresin knobs do not tolerate directly sunlight – they might fade.
Length on screws and bolts might vary, and can not be ordered on lengths.
If not shown on photo, screws are not included handles.

Important to know about Maileg:
Textile pixies are all hand made, and differences in sewing, shape of body or head, clothes and face might occur, and is not considered as error. Wrinkled clothes is not an error.
The figurines as Noilly Noel, Petit Noel, Grand Noel, Easter Parade and Easter Bunny are always checked by Le Bix before dispatch – and will always be packed properly. Damage during transportation will not be covered by Le Bix.